1. How long does it take to process my order?
Orders typically take 1–3 business days to process before shipment. This does not include weekends or holidays.
2. Can I order by Email?
Yes! Simply contact us at service@floromance.com, and we’ll be happy to assist you with placing your order.
3. What payment methods does Floromance accept?
We accept the following payment methods. For other methods or questions, please contact us:
Shop Pay
PayPal
Visa
MasterCard
American Express
Google Pay
Apple Pay
Union Pay
4. Do you offer VIP Express options?
Yes, we offer express shipping at checkout. Standard delivery typically takes 3–7 business days, but if you need it sooner, select a faster shipping option at checkout.
5. Do you ship worldwide?
Yes! Global shipping is available.
6. How do returns work?
We accept returns within 10 days of delivery. Items must be unused and in original condition. For more details, please visit the Return and Refound Policy of our website。