Orders are typically processed within 1–3 business days, excluding weekends and public holidays. Once processed, your order will be shipped according to your selected delivery method.

Absolutely! You’re welcome to place your order by emailing us at service@floromance.com. Our team will gladly assist you with personalized support.

We accept a wide range of secure payment methods, including:

• Visa

• Mastercard

• American Express

• PayPal

• Apple Pay

• Google Pay

(Other region-specific payment methods may be available at checkout.)

Yes, we do! At checkout, you can choose Express Shipping for faster delivery.

• Standard Delivery: 7–14 business days

• Express Shipping: Faster options available based on your location

Yes! Floromance offers worldwide shipping. Wherever you are, we can deliver our preserved flower gifts right to your door.

We accept returns within 10 days of delivery. To be eligible, items must be unused and in their original condition and packaging.

 

If your item was damaged during transit, please take clear photos and contact us immediately at service@floromance.com.

 

For full details, please refer to our Return & Refund Policy on the website.