Shipping Policy
Shipping Regions
Floromance currently sells and ships to customers in the United States, Australia, New Zealand, Canada, and Europe.
If you are located outside these regions, please contact us at service@floromance.com before placing an order. We’ll be happy to provide tailored shipping solutions for your location.
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⏳ Shipping Time
- Standard Shipping: 7–14 business days
- VIP Express Shipping: 3–5 business days
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Shipping Costs
- Free Shipping: Available on orders over $99
- VIP Express Shipping: $19.99 (3–5 business days)
- Standard Shipping Fee: $7.99 for orders under $99
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Order Processing Time
- Orders are packed and shipped on business days only (Monday to Friday, excluding holidays).
- Most orders are processed within 72 hours of payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
- If payment details are incomplete or inaccurate, order processing may be delayed by up to an additional 72 hours.
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Custom & Bulk Orders
Shipping times for custom or bulk purchase orders may vary depending on inventory availability, customization requests, and production schedules. Please contact us at service@floromance.com for detailed information and assistance.
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Delayed or Missing Packages
If your package does not arrive within the expected timeframe, please submit a support ticket within 10 business days of the estimated delivery date. Our customer service team will respond within 48 hours.
Please note that late claims may not be accepted.
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For any further questions or assistance, contact us anytime at: